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Internet Explorer (6.0)

1. Select Tools from the top menu.
2. Choose Internet Options.
3. Click Security.
4. Click Custom Level.
5. Scroll down till you see section labeled Scripting.
6. Under Active Scripting, select Enable and click OK.

Internet Explorer (7.0)

1. Select Tools > Internet Options.
2. Click on the Security tab.
3. Click the Custom Level button.
4. Scroll down to the Scripting section.
5. Select Enable for Active Scripting and Scripting of Java Applets.
6. Click OK.
7. Select YES if a box appears to confirm.
8. Click OK. Close window.
9. Reload page.

Mozilla Firefox (1.0)

1. Select Tools from the top menu.
2. Choose Options.
3. Choose Web Features from the left navigation bar.
4. Select the checkbox next to Enable JavaScript and click OK.

Mozilla Firefox (2.x)

1. Open Firefox.
2. On the Tools menu, click Options.
3. Click Content in the Options list.
4. Under the Content section, check the box next to Enable JavaScript.
5. Click the Advanced button to open the Advanced JavaScript Options box.
6. Check the appropriate boxes under Allow scripts to.
7. Click OK.
8. Click OK.

Apple Safari (1.0)

1. Select Safari from the top menu.
2. Choose Preferences.
3. Choose Security.
4. Select the checkbox next to Enable JavaScript.

Please keep in mind that upgrading your browser or installing new security software or security patches may affect your JavaScript settings.

eMagStudio Support

E-mail support

We are ready to help you get the most out of eMagStudio. Before you contact us, please consult our online help.

For issues related to the installation, please check that:

You’re running the latest version of the software
The software is locally installed on your computer - under the profile you are logged in as

For issues relating to the appearance of your eMag, please check that:

The entire folder, and subfolders therein, have been uploaded correctly

For all other support issues, please fill out the form below, and provide us with the following information:

Required contact information
Screen dump (if relevant), the actual PDF file, the entire eMag folder (zip or rar), etc. (max 50mb)
Detailed description of the issue
A direct internet link to where the eMag is located

We will reply to your request as soon as possible.

Support Form

Company name * Insert your Company name

Serial Key * Enter your 12 digit Serial (1ab-2cd-ef3-xxx) or write "Trial" if you don't have a Serial.

Contact person *

E-mail address *

Phone number (Int.) * Remember to add international country code

Browser *

Operating system

Subject / Module *

Message * Type your message here...

Attach file (max. 10mb) Allowed file types: pdf,jpg,bmp,gif,png,swf,zip,rar,html

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